Digitize yourbest rep

Upload your team's call recordings. We turn how your top performer sells into a playbook — and show every other rep exactly where they fall short.

See a sample reportDigitize your best rep
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JE
Jordan Ellis · Gap 1 of 3Customer never names a budget range
Sample report
▶ 14:3231:20
Moments behind this gapRep speakingCustomer speaking
Jordan · this call▶ 14:32

“So, um, is budget something you've thought about at all?”

Customer: “Not really yet, we'll figure that out later.”

Maya · your benchmark▶ 09:05

“Teams your size usually land between forty and sixty a year. Where would you want this to sit?”

Customer: “Honestly, closer to forty-five.”

Try next callAnchor with a range before you ask. Then stop and wait.
▶ 09:05Maya anchors a budget range▶ 14:32Jordan asks a yes/no budget question▶ 04:15Maya asks once, then listens for 40 s▶ 06:482 min 40 s monologue before any question▶ 36:40Maya books Thursday 2 pm with the CFO▶ 30:40“I’ll follow up next week”▶ 02:14“Walk me through what happens when…”▶ 26:15Timing objection left unresolved

Notetakers tell you what was said. We show you why your best rep wins — and get everyone else there

Your benchmark, digitized

A playbook built from how your own top rep runs discovery, handles objections and closes.

Three gaps per rep

Ranked by how much they matter for winning on your team — not by a generic checklist.

Proof with timecodes

Every claim links to the exact moment in a real call. Click it and listen together.

A line to say next

Each gap ends with a ready phrasing taken from what already works for your star.

How it works

Three steps. About an hour from upload to the first report on 50 calls.

01

Upload your calls

Drag in recordings or one zip with a folder per rep. Tag outcomes now or later.

maya/northwind.m4aready
jordan/acme.mp4transcribing
priya/helio.wavuploading
02

Pick your best rep

We show team metrics and win rates. You decide who sets the standard.

Maya Chen★ Benchmark · 41%
Jordan Ellis22% win
Priya Raman29% win
03

Get each rep's top 3 gaps

With moments from their own calls, next to how your benchmark handles the same thing.

  1. 1Customer never names a budget range
  2. 2Talks 68% of the call vs 46%
  3. 3Ends without a dated next step
The gap report

Coaching you can point at

Every rep gets three gaps, ranked by how much they matter for winning. Each shows what your benchmark does, what the rep does, how often, and moments to listen to together.

01Every insight has a timecode. Click it and hear the moment.
02The standard is your person. Not a textbook methodology.
03Win rate next to the benchmark. So you can tell skill from lucky leads.
GAP 2 · TALK RATIOSeen in 9 of 12 calls

Jordan talks most of the call. Maya lets the customer talk

Maya · benchmark median46%
Jordan · median68%
▶ 06:482 min 40 s monologue before any question
▶ 21:10Answers his own question before the customer does
▶ 04:15How Maya does it: one question, then 40 s of listening
Say this instead“Before I show you anything — walk me through how you handle this today?”

You have one star. You need a team

The star

Your best rep hits quota

But nobody can say what they actually do differently. So it doesn't spread.

The manager

You hear a fraction of calls

Coaching runs on gut feel and whichever call you happened to join.

The new hire

Ramp takes months

Give them your star's playbook on day one, with real moments to learn from.

Your calls stay yours

Customer recordings are sensitive. The pipeline is built around that.

US-only storageAudio, transcripts and data never leave US regions.
Transcribed on our GPUsNo third-party speech-to-text APIs.
Isolated workspacesOnly your workspace sees its calls. Access tokens revoke in one click.
Deleted in 24 hoursDelete a call, a rep or your workspace — gone everywhere.
Never used for trainingYour calls don’t train anyone’s models.
Encrypted end to endAt rest and in transit. Audio links expire in 15 minutes.
Works with Claude Code

A folder of recordings? Just ask

Connect our MCP server and tell Claude Code where your calls are. It creates reps from folder names, uploads every file and waits until the report is ready.

> the calls in ~/calls are one folder per rep, upload themFound 4 folders, 63 recordings.create_rep ×4 · create_upload ×63 · complete_upload ×6361 ready · 2 not_a_conversation

Start free, no seat fees

Every plan is hours of call analysis, renewed each month.

Free
$0
Includes
  • 5 hours of call analysis a month
  • Benchmark playbook
  • Gap reports for every rep
  • Call pages with a synced player
  • Scorecard checked against outcomes, with versions and one‑click rollback
Start free
TeamRecommended
$50per month
Everything in Free, plus
  • 50 hours of call analysis a month
  • Upload from Claude Code (MCP)
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Custom
Let’s talk
Everything in Team, plus
  • Call analysis sized to your team, more than 50 hours a month
  • Annual contract
  • DPA
  • Custom audio retention
  • Help with rollout

Your best rep,
in every call

Digitize your best rep — start free English-language calls · US data residency